A-Z workplace habits : Q – Quality

Joining the workforce right after college is a huge transition. Sharing some habits that help build a professional environment.

The thought of anyone supervising trainees in an organization would be “Can this person be trusted to deliver quality work?”

So, what does “Quality” mean? It is not about perfection. It is about understanding the work properly, reducing avoidable mistakes, and respecting the effort of everyone involved. Surprisingly, quality usually comes from very small habits.

Two terms used frequently to decide the quality of your work – Quality Assurance (QA) and Quality Control (QC).

QA means – Preventing mistakes before work begins. It includes understanding requirements, asking questions, following standards, using checklists, planning carefully. Example: Before creating a report, a trainee confirms the expected format, deadline, audience and naming convention. That is QA.

QC means – Checking for mistakes after work is completed. It includes testing, reviewing, inspecting and/or verifying results. Example: After completing the report spell check it, verify numbers and details on report, check for formatting errors. That is QC.

Both are important. Strong QA reduces the need for painful QC later, as QC means lot of replanning & rework and more time & resources.

Try this Quiz on Quality to check your awareness levels.

Over time, trainees can explore getting certified in

  • Six Sigma – Process improvement
  • Lean – Reducing waste
  • Agile/Scrum – Teamwork & delivery
  • PMP – Project management

These teach structured thinking and process discipline.


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.